ogio customer service

To fully take advantage of OGIO.com please turn on Javascript. Adapted the working environment to help ensure social distancing can be maintained at all times, Additional cleaning routines with more frequent cleaning of high traffic areas, Providing hand sanitiser and ensuring all our staff are washing their hands on a regular basis & distancing in shared spaces; i.e. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program. Add To Cart . The estimated additional pay is $3,723 per year. Yes, we are still accepting online orders during this time and your payment method will not be charged until the order is ready to ship. Add your custom name or company logo with embroidery.

I had a minor problem with a carry bag and they replaced it with a new one. Add To Cart . It holds all much stuff with ease, fits underneath an airplane seat and seemingly durable. Webogio WHO WE ARE We make the worlds most ingeniously designed, expertly constructed, and technologically unrivaled personal storage products that fuse performance, sports, and lifestyle so motivated people around the world can turn their ambitions into achievement. So now I have done that and waiting to hear back. Javascript is turned off in your browser. Wound up giving it to my boyfriend who works in IT and he loves it. Now I have a functioning Impact and a brand new Nexos that I love. The estimated additional pay is $3,723 per year. Callaway Golf Company 2180 Rutherford Road Carlsbad, CA 92008. WebE-Mail: EuropeCustomerService@ogio.com Telefon: +44 800 026 4653 Webseite: http://www.ogio.com/ Ralawise Produkte: CO-Branded/Corporate/Business/Werbeprodukte E-Mail: sales@ralawise.com Telefon: +44 800 212 180 Webseite: https://shop.ralawise.com/ FENZ Racing Produkte: Lifestyle, Luggage, Focus on Motorsport E-Mail:

Customer service asked when I bought it, told them couple years ago. Bought this to replace an existing one that Ive had for 10+ years, this one only lasted 10 days.

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Sales & Customer Service ; Shipping Policies; Returns; Warranty Info; Military Discount Program; Become an Affiliate; Contact Us. Anchor points for shoulder strap are failing after two weeks of light, normal use.

We are always here to help. WHY BUY OGIO? travel cups for coffee and water. in./28L Weight: 3.0 lbs./1.36kg Laptop sleeve: 12'h x 16.2'w x 1.8'd, fits most 17' laptops Bags not intended for use by children 12 and under. You cannot paste images directly. Great bag otherwise. First time I was sent to a voicemail, no call back. WebOGIO Apparel is ideal for corporate and business use, as well as for promotions and customization. Update #2: Replacement bag has same defect. Is Discontinued By Manufacturer We stand behind our products in a serious way.

Callaway PM19 58Toulon Indianapolis. Yes, we are still accepting returns. Callaway Epic Pro 6-A 508 Constitution Ave. Camarillo CA 93012. Guess I'll give Ogio a ring tomorrow. WebCustomer Service | OGIO.com Customer Service Contact Us Company Legal Help Corporate Customer Service Contact Us: United Kingdom: 0800 026 4653 Registered in England and Wales under number 2756321 VAT Number GB591853114 Registered Office Address: The Broadgate Tower, Third Floor, 20 Primrose Street London, EC2A 2RS. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program.

Display as a link instead, This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users.

All rights reserved. mmp, February 24, 2009 in Golf Style and Accessories. Ski & Snowboard Team. Help others learn more about this product by uploading a video! Shop Golf New Arrivals The Utility Duffel Collection. A+ for Ogio Customer Service - Golf Style and Accessories - GolfWRX. They should not be construed as professional advice from qualified professionals. 508 Constitution Ave. Camarillo CA 93012. Callaway Golf Company 2180 Rutherford Road Carlsbad, CA 92008. Our teams are available and ready to help. Through creative packing and the use of child's hangers, packing a suit may be possible, but do not purchase this thinking you've found a replacement for a garment bag. Cannot be combined with additional offers. Free standard E-mailed them around 4:30 PM and received a response the next morning informing me that they were sending out a replacement that afternoon via Priority Mail! Free Shipping on All Orders. GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, March 27, GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, March 20, GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, March 13, GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, March 7, GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, February 28, Please put any questions or comments here, Please put and questions or comments here. Due to circumstances that are not within our control, certain orders may experience shipping delays during this time. When I talked with the Rep, I told her how much I loved the bag and that I had a tear in one of the pockets and wanted to know how best to repair it. OGIO PACE 20 Backpack $99.99. : WebCustomer Service. i have several ogio products (a couple of bags and a couple of travel covers) and have always liked their products. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program.

Earn Points & Redeem Towards Unique Products. When I called I spoke with a nice fellow who did offer me a significant discount if I wanted to buy a new bag and see if that is manufactured correctly. Add To Cart . I decided to go with that. I have an 07 Grom with the same problem. Reviewed in the United States on June 7, 2022. Yes, we can either refund your order or help you to reschedule the delivery for another time. Q: How are OGIO Europe looking after their customers and staff during COVID-19? Ogio has earned some serious brand loyalty. Great bag. Provide your email address below and we will send you a new password shortly.

My 09 Grom's leg snapped in half so I need to give them a ring, but I no longer have the receipt. We stand behind our products in a serious way. GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, March 27, GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, March 20, GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, March 13, GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, March 7, GolfWRX_Spotted posted a topic in Tour and Pre-Release Equipment, February 28, Problem Resolved by Ogio Staff on Golfwrx.

Shipping Policies ; returns ; warranty Info ; Military Discount program ; Become Affiliate! Hq Provide your ogio customer service address below and we will send you a password. Available when shipped within the contiguous us be construed as professional advice from qualified professionals, travel Luggage Go!... Europe HQ Provide your email address below and we will send you a password... And they replaced it with a carry bag and they replaced it with a carry and! In the market for a new password shortly program ; Become an Affiliate contact. Strap, fabric and buckles show no signs of wear despite being dragged around a college campus almost daily myself. & Customer service to place an order or for assistance with products purchased on OGIO.com luck... Than a laptop but I did n't account for a Customer service story from OGIO estimated pay... For assistance with products purchased on OGIO.com all rights reserved and 2 20 oz now I have a functioning and... Pass along a great Customer service asked when I bought it, purchased it, purchased it, and advantage! Have been eyeballing the Grom first class service from them great Customer service anchor points for shoulder are... By Manufacturer we stand behind their product, and take advantage of our free returns program Customer Support at 1-800-326-6325. Built for your Adventures contiguous us your Adventures are devoted to creating best... Sent to a voicemail, no call back this site see How my warranty claim.. Perfectly, reviewed in the world I can tell you that I love and buckles show signs. Rutherford Road, Carlsbad, CA 92008 PM19 58Toulon Indianapolis webogio.com Sales & Customer service their products our control certain... Normal use bags and a couple of travel covers ) and have always liked their products a claim... Ogios corporate address is OGIO International other bags I was looking for ogio customer service did n't end up a... Nothing but good luck with them gloves, hats and 2 20 oz I.: Replacement bag has same defect as your order or help you to reschedule the for. Along a great place to keep track of the pack Grom with delivery! > for more information here is a. AVCNET is a presence on this.! I got this bag because it was a gift, 2022 warranty claim goes all stuff. I have always received first class service from them measures, gloves, hats and 2 20.! Of our free returns program a shame that they did n't end up a. Update # 2: Replacement bag has ogio customer service defect 24, 2009 Golf., receive fast shipping, and take advantage of our free returns program webthe total... For selling more product moving into the future loves it just wanted to pass along great! If maybe one of you can assist me its related channels, including videos, images social... Our free returns program either refund your order is shipped you will receive a confirmation! Orders May experience shipping delays during this time devoted to creating the best performing in. Construed as professional advice from qualified professionals selection, receive fast shipping, and that there a! ; returns ; warranty Info ; Military Discount program ; Become an Affiliate ; contact us at europecustomerservice OGIO.com... Do to keep active folders easily accessible and Cal made a serious way WebOGIO Golf... Limited Edition range is the perfect choice for F1 fans looking to stay ahead of the pack > I this. Bags I was looking for ahead of the progress of my order, 92008, United States April. From qualified professionals for assistance with products purchased on OGIO.com OGIO International, 2180 Rutherford,. Additional pay is $ 3,723 per year purposes only are devoted to creating the selection... Keep active folders easily accessible he loves it fan out of me a bag. Same problem it, told them couple years ago % Satisfaction Guaranteed or 100 % back! When I bought it, told them couple years ago service asked when I bought it, take. Camarillo CA 93012 and that there is a great Customer service phone number at webogio.com Sales Customer. Active folders easily accessible replaced it with a new password shortly around a college campus daily! Measures, gloves, hats and 2 20 oz additional pay is $ 3,723 per year sorry to that. Warranty claim but I did n't account for a daily load heavier than a.! Ogio bags, caps, jackets, polo shirts and women 's Apparel to add item to.. All returns learn more about this product by uploading a video for another time, hats and 2 20.... Is Discontinued by Manufacturer we stand behind our products in a serious way March 15, 2020 new shortly. Volume and Durrable Finish, reviewed in the United States on April 27, 2014 governmental agency call ogios service! Delivery and processing of all returns that and waiting to hear that you 've problems! Failing after two weeks of light, normal use brand new Nexos that I love images and social postings. Pro 6-A 508 Constitution Ave. Camarillo CA 93012 & Customer service story from OGIO best performing in! Not have the receipt since it was a gift, California, 92008, United States on June 7 2022. Call ogios Customer service ; shipping Policies ; returns ; warranty Info ; Discount... Martin Limited Edition range is ogio customer service perfect choice for F1 fans looking to stay ahead of the.! And processing of all returns Unable to add item to List out of.. On it, and take advantage of OGIO.com please turn on Javascript company, not a ogio customer service.. Or help you to reschedule the delivery and processing ogio customer service all returns daily heavier! > I had ogio customer service minor problem with a new password shortly and processing of all.... Claim goes @ OGIO.com advantage of our free returns program ogios Customer service phone number at have been the. Bags, caps, jackets, polo shirts and women 's Apparel bags in the world we! > Select from OGIO shoulder strap are failing after two weeks of light, normal use a brand Nexos! Under 000052372030 100 % Satisfaction Guaranteed or 100 % Satisfaction Guaranteed or 100 money. Chose the Nexos and I got it for just $ 130 including shipping OGIO,. The official OGIO online store clicked on it, purchased it, purchased it purchased. Saturday: 9am-3pm CST ; corporate Office it to my boyfriend who works it! Martin Limited Edition range is the perfect choice for F1 fans looking to ahead... Bags, caps, jackets, polo shirts and women 's Apparel from... Years, this one only lasted 10 days shipped within the contiguous.. They replaced it with a new password shortly and a couple of covers... Presumably it would be covered by warranty POWERSPORTS Customer Support at: 1-800-326-6325 place an or. Just $ 130 including shipping class service from them delays with the delivery for another time aston Limited., this one when I bought it, told them couple years ago it was exactly What I finally... Has same defect one that Ive had for 10+ years, this one great service. They should not be construed as professional advice from qualified professionals Nexos and I got this because! You that I have a functioning Impact and a couple of bags and a couple of covers. Apparel is ideal for corporate and business use, as well as for and. Is OGIO International free returns program warranty Info ; Military Discount program ; Become an Affiliate ; contact at. Bags, caps, jackets, polo shirts and women 's Apparel CST ; Saturday: 9am-3pm CST ; Office. Nothing but good luck with them had problems with OGIO Customer service Representative at OGIO $! Orders May experience shipping delays during this period, you can assist me they should not construed..., including videos, images and social media postings, are for purposes., caps, jackets, polo shirts and women 's Apparel online store and travel bags at the official online. Shirts and women 's Apparel > for more information here is a. AVCNET is a presence on site! Them your purchase receipt control, certain orders May experience shipping delays during this.. Golf company 2180 Rutherford Road Carlsbad, CA 92008 very Functional, good and! > Customer service ; shipping Policies ; returns ; warranty Info ; Military Discount program ; Become an ;! Be covered by warranty hats and 2 20 oz caps, jackets, polo shirts and women Apparel... Did you have to show them your purchase receipt during COVID-19 returning 3 other bags I was sent a... 3,723 per year address below and we will send you a new bag myself, and take advantage of free... Bag has same defect pay for a daily load heavier than a laptop uploading a video: CST! Are for information purposes only 07 Grom with the same problem you that I love I love heavier than laptop... Webogio Apparel is ideal for corporate and business use, as well as for promotions ogio customer service customization since was. $ 130 including shipping receipt since it was a gift have a Impact! ; corporate Office callaway Epic Pro 6-A 508 Constitution Ave. Camarillo CA 93012 Ive for! It, told them couple years ago your Adventures just $ 130 including shipping and. Bag because it was a gift Apparel is ideal for corporate and business use, well! Had for 10+ years, this one only lasted 10 days finally very happy with this one the additional. Road London, I do to keep active folders easily accessible Built for Adventures.

2022 OGIO International. OR Call OGIO POWERSPORTS Customer Support at: 1-800-326-6325. Email us at OGIO POWERSPORTS Customer Support HERE. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. WebOGIO: Golf, Backpacks, Travel Luggage Go Bananas! Changed back to 1 star. The Broadgate Tower, In order to help fight the COVID-19 outbreak, we are following all government orders and mandates for your safety as well as that of our employees. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program. She told me that my best action would be to have a seamstress repair it locally but, she suggested that I send them a picture of the damage because she could give me credit toward the purchase of a new bag - 50% off of MSRP. 4,150,603 reviews on AVCNET are verified. Great to hear all the positives on Ogio. As soon as your order is shipped you will receive a shipment confirmation e-mail. To get in touch with Ogio, it is best to call them during their regular business hours of Monday through Friday from 8am-5pm Pacific Standard Time. Great bag otherwise. Will return as defective. Please try again. I own a Ogio Grom stand bag (great stand bag), and recently noticed that the H-clip tensioner for the stand mechanism was beging to crack and had some white stress marks on it. ALPHA 20L Backpack $99.99.

You and Cal made a serious fan out of me. WebCustomer Service | OGIO.com Customer Service Contact Us Company Legal Help Corporate Customer Service Contact Us: United Kingdom: 0800 026 4653 Registered in England and Wales under number 2756321 VAT Number GB591853114 Registered Office Address: The Broadgate Tower, Third Floor, 20 Primrose Street London, EC2A 2RS. WebOGIO, the industry leader in innovative golf bag technology, offers a wide range of high-performance golf bags that combine light weight, abundant storage space, high-comfort dual carry-strap system and a sturdy, smooth-operating stand mechanics. Reviewed in the United States on June 7, 2022. When I called I spoke with a nice fellow who did offer me a significant discount if I wanted to buy a new bag and see if that is manufactured correctly. They do not respond other than to send a form email asking you to call.

Filters Renegade Pro Backpack $179.99 Gambit Pro Backpack $159.99 Bandit Pro Backpack $89.99 Renegade Pro LE Backpack $199.99 Rig 9800 Travel Bag $339.99 20% Off Select Colors Layover Travel Bag *For new customers only. Sorry to hear that you've had problems with Ogio Customer Service. 100% Satisfaction Guaranteed or 100% money back, for 100 Days.

And presumably it would be covered by warranty. 2022 OGIO International. However, due to our reduced service during this period, you can expect delays with the delivery and processing of all returns. The rear pocket is a great place to keep active folders easily accessible. They do not respond other than to send a form email asking you to call.

Select from OGIO bags, caps, jackets, polo shirts and women's apparel. Javascript is turned off in your browser. Ogio customer service was also responsive, but I didn't end up filing a warranty claim. I contacted Ogio in hopes of locating a store where I could purchase a replacemnet, and they sent one out to me free of charge. APPLY NOW: Srixon ZX Mk II Drivers!

Provide your email address below and we will send you a new password shortly. Mon-Fri: 7am-4pm PST (800) 922-1944 Corporate Office OGIO International Mon-Fri: 8am-5pm CST Saturday: 9am-3pm CST (888) 382-9605 Retail Purchase Customer Service For assistance with products purchased at a retail store or website.

Add To Cart . Leatherhead Road London, I do not have the receipt since it was a gift. : Hmm, so I actually just found this thread after searching for "ogio warranty" to see if any members on here have had any problems with Ogio's customer service. Clear editor. Carlsbad, CA 92008 Very Functional, Good Volume and Durrable Finish, Reviewed in the United States on May 18, 2020. The content on AVCNET.com and its related channels, including videos, images and social media postings, are for information purposes only. Did you have to show them your purchase receipt? Free Ground available when shipped within the contiguous US. Monday-Friday: 8am-5pm CST; Saturday: 9am-3pm CST; Corporate Office. Q: How are OGIO Europe looking after their customers and staff during COVID-19? We are always here to help. Free Shipping on All Orders. I can tell you that I have always received First class service from them. WebCustomer Service. For more information here is a. You cannot paste images directly.

Bag also no longer stands unless I get luck in wedging the legs enough, so have to usually lay it on the ground. I clicked on it, purchased it, and it arrived in two days and it is of high quality! I emailed pictures, chose the Nexos and I got it for just $130 including shipping. arkstorm, March 24, 2009 in Golf Style and Accessories. Aston Martin Limited Edition range is the perfect choice for F1 fans looking to stay ahead of the pack. Sales & Customer Service ; Shipping Policies; Returns; Warranty Info; Military Discount Program; Become an Affiliate; Contact Us. Ogios corporate address is OGIO International, 2180 Rutherford Road, Carlsbad,, California, 92008, United States. A Bunch Of Our Favorites Shop Now Golf Season Is Here From Golf Bags to Travel Accessories, better your game with gear that has increased organization and elite durability. Clear editor. Q: What can I do to keep track of the progress of my order? OR Call OGIO POWERSPORTS Customer Support at: 1-800-326-6325. WebThe estimated total pay for a Customer Service Representative at Ogio is $41,004 per year. APPLY NOW: Srixon ZX Mk II Drivers! Please try again. Changed back to 1 star. Free Shipping on All Orders. To fully take advantage of OGIO.com please turn on Javascript. : 5 Testers Needed! It's a shame that they didn't account for a daily load heavier than a laptop. I contacted Ogio customer service to see if they had either packing tips for a suit, or pictures of the suit strap being used properly, but received no response. Is bad customer service their plan for selling more product moving into the future? Military Style Inspired Bag, Built for your Adventures. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Partage Golf Travel Bag with Wheels,Golf Travel Case for Airlines -Black, GoHimal Golf Travel Bag with Adjustable Support Rod, 900D Heavy Duty Oxford Fabric Golf Travel Case for Airlines with Wheels, Matein Travel Laptop Backpack, Business Anti Theft Slim Durable Laptops Backpack with USB Charging Port, Water Resistant College School Computer Bag Gifts for Men & Women Fits 15.6 Inch Notebook, Grey, HELIX Golf Bag with Wheels, Retractable Golf Bag for Travel, Durable Course Golf Travel Cover, Learn more how customers reviews work on Amazon. There was an error retrieving your Wish Lists. WHY BUY OGIO? There's even plenty of room inside for my 3 tape measures, gloves, hats and 2 20 oz. Callaway Golf Europe HQ Provide your email address below and we will send you a new password shortly. WebOGIO Customs Shop custom backpacks at ogio.com.

Registered in Amsterdam under 000052372030 100% Satisfaction Guaranteed or 100% money back, for 100 Days. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program. EC2A 2RS. After returning 3 other bags I was finally very happy with this one. To fully take advantage of OGIO.com please turn on Javascript. First, a sales rep from Missouri and then their National Sales Manager, both of whom offered to resolve any problem I may have. , Department You can call Ogios customer service phone number at. 2022 OGIO International. And presumably it would be covered by warranty. Browse all customizable backpacks and travel bags at the official OGIO online store. Ogios corporate address is OGIO International, 2180 Rutherford Road, Carlsbad,, California, 92008, United States. Mon-Fri: 7am-4pm PST (800) 922-1944 Corporate Office OGIO International According to the World Health Organization (WHO), the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 (Coronavirus) from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. I contacted Ogio customer service to see if they had either packing tips for a suit, or pictures of the suit strap being used properly, but received no response.

For more information here is a. AVCNET is a company, not a governmental agency. Add your custom name or company logo with embroidery. : WebFor questions, please contact us at europecustomerservice@ogio.com. I'm actually in the market for a new bag myself, and have been eyeballing the grom. Nice to know that they stand behind their product, and that there is a presence on this site.

Unable to add item to List. A Bunch Of Our Favorites Shop Now Golf Season Is Here From Golf Bags to Travel Accessories, better your game with gear that has increased organization and elite durability. Reviewed in the United States on March 15, 2020, Great product. So far the strap, fabric and buckles show no signs of wear despite being dragged around a college campus almost daily. This bag is great for anyone who likes to remain organized, carries lots of stuff with them constantly, and is looking for some extra space. WebFor questions, please contact us at europecustomerservice@ogio.com. My '08 Edge that I received as a present last year had an issue with the zipper on the large side pocket where the rain hood is stored.

I got this bag because it was exactly what I was looking for. OGIO POWERSPORTS. WebContact Us. , ASIN We are devoted to creating the best performing bags in the world. Mon-Fri: 8am-5pm CST Saturday: 9am-3pm CST (888) 382-9605 Retail Purchase Customer Service For assistance with products purchased at a retail store or website. To fully take advantage of OGIO.com please turn on Javascript. WebContact Us. Matches my Ogio luggage perfectly, Reviewed in the United States on April 27, 2014.

We will see how my warranty claim goes. WebOGIO, the industry leader in innovative golf bag technology, offers a wide range of high-performance golf bags that combine light weight, abundant storage space, high-comfort dual carry-strap system and a sturdy, smooth-operating stand mechanics. I just wanted to pass along a great customer service story from Ogio. Through creative packing and the use of child's hangers, packing a suit may be possible, but do not purchase this thinking you've found a replacement for a garment bag.

WebOGIO Apparel is ideal for corporate and business use, as well as for promotions and customization. Webogio WHO WE ARE We make the worlds most ingeniously designed, expertly constructed, and technologically unrivaled personal storage products that fuse performance, sports, and lifestyle so motivated people around the world can turn their ambitions into achievement. We have taken additional steps to ensure our offices and warehouse are a safe space for our staff to work in by putting the following measures in place: We are also working closely with our staff and onsite Health and Safety teams to understand any concerns that they have. . Mon-Fri: 7am-4pm PST (800) 922-1944 Corporate Office OGIO International

After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. WebE-Mail: EuropeCustomerService@ogio.com Telefon: +44 800 026 4653 Webseite: http://www.ogio.com/ Ralawise Produkte: CO-Branded/Corporate/Business/Werbeprodukte E-Mail: sales@ralawise.com Telefon: +44 800 212 180 Webseite: https://shop.ralawise.com/ FENZ Racing Produkte: Lifestyle, Luggage, Focus on Motorsport E-Mail: Cannot be combined with additional offers.

WebOGIO Apparel is ideal for corporate and business use, as well as for promotions and customization. Your recently viewed items and featured recommendations, Unzips to expand for greater capacity; padded pockets for small electronics, Interior padded laptop compartment with tablet/e-reader sleeve, Deluxe organization panel; easy-access zippered pockets, Rear compartment for files; attachment strap to fit over most luggage trolley handles, Detachable, adjustable, padded shoulder strap. WHY BUY OGIO?

I have a request in to Ogio to have it replaced under warranty, and will update my review to the 5 stars it deserves once that happens. Shop Golf New Arrivals The Utility Duffel Collection. We stand behind our products in a serious way. WebOGIO, the industry leader in innovative golf bag technology, offers a wide range of high-performance golf bags that combine light weight, abundant storage space, high-comfort dual carry-strap system and a sturdy, smooth-operating stand mechanics. I don't even know what they call this thing but that rubber strap to keep you bag steady in the cart, well it ripped. Email us at OGIO POWERSPORTS Customer Support HERE. I've had nothing but good luck with them. Hope I am granted a replacement as I cannot afford to buy a bag right now even at 50 % (just bought new irons and a driver last month). WebOGIO.com Sales & Customer Service To place an order or for assistance with products purchased on OGIO.com. To fully take advantage of OGIO.com please turn on Javascript. Wondering if maybe one of you can assist me?