Don't trust their advice, if you do, it may cost you like it did me. Called numerous times, hours on hold just to talk to someone, then forwarded to another, more hours on hold. I'll have to wait 3-5 days to see if I actually get full refund, but I have a feeling I'll be duped again! My first agent was Kathy. Phone: 800.505.3274 Dont believe them when they say your order will ship on time OR when they say you can always return it! I was charged more for shipping than what it originally indicated. Sounds like black market knock-offs to me. Their website said it was delayed, but the price was good, so I ordered it. The package still has not been picked up. . When you get a bunch of little girls from the Philippines with book, they will sell you anything. Pete went on to tell me he cant see all the emails from the other customer service reps, which I said was his problem not mine. 2 The Cons Of Buying Online 3 A Review Of CARiD.com - Is CARiD Legit? *THE WORST being told that a wheel was damaged and the stickers/decals were missing but were being corrected by communication to the manufacturer as CarID then knowingly shipped all these wheels to me without correcting these issues. I have receipts from the mechanic showing it being installed, then failed and then replaced. I purchased fenders ($359.45 total) for my brother without reading the reviewsa huge mistake. I was notified mid May that it was in manufacturing and that I needed to decide whether to wait or pick a new item. I figured that was the final amount and checked out with paypal. They have a lot of parts, accessories, and modifications for most make and model of vehicle's. I ordered a set of wheels that were manufactured by Variant and sold by CARiD/com. Not very happy, I placed an order today while chatting with someone. Mila Parnell The company does not hold themselves accountable for the products they sell. CARiD Reviews 2022 - Is It Legit & Safe or a Scam? Wheels had to be built and would take weeks to receive. I ordered 4 tires, 3713.518 Nitto Ridge Grappler from CarID. Avoid company at all costs. Exactly as they promised! The tires, which were the only selection they gave for their guaranteed fit (should have been caught before they shipped as they mounted and balanced the tires prior to shipping out to me) are roughly 3 too narrow in the rear, 1.5 in the front, and look ridiculous! After unpacking the light I noticed that it is not tinted so I contacted customer support. This company sucks. We share the same passion for vehicles as you do. SO I SAY NO TO CARID. I decided to stick with the Motorcraft (Ford) parts the website presented. Nothing. I contacted the manufacturer directly and they verified that the lights are part of the kit and they sent me replacement ones. Kathy ended the chat for me, before I was able to say any more on the issue. Now my order can no longer be found. I will never order here again. Is CARiD Legit, Good and Reliable Site for Auto Parts? Had to settle for a full refund after 11 weeks of Except 2 weeks after I placed my order they called and said that the order was back ordered until October 10. When I sent them photos. Is CARiD Legit Yes, according to the report on the "Better Business Bureau" and some online customer reviews, CARiD is undoubtedly a legit website. Would have never gotten my money if it was through CARid. Worst customer service experience I have ever had. Stay away! Then she said warehouse were supposed to be shipped all of the sudden closed and only her and not staff knowing about this! Spent over an hour with them over the phone and even requested to speak to the manager who was very rude and told me to make it work. They gave me a refund of $50 on a $400 order. Absolutely the worst buying experience I have had. called again. Their only offering during the four emails was to remove the bearing caps. Not only did I get the tires cheaper at SimpleTire, $1884. Which in turn they blamed the shipping company (UPS) that they had been damaged in their possession, but as you can see all the damage on the wheels are from the TOUCHLESS tire mounting service they provide you and not caused by shipping. And that their supplier also assured they were correct! I just received the money in my account$100 dollars less. Is CARiD a legitand a trusted website to buy from?

Delays shipping for weeks or even months. The shipping packaging wasnt even damaged to cause that damage. Years in Business: 11. Business Started: 1/1/2012. No, shipping is added when you buy. They are now going to screw me every way they can! This is absolutely ridiculous! Shop else where people!! Save yourself a huge frustration and headache. I ordered brake rotors for my daughters car I hit the purchase button. He said, you cant tell anything from the video. It truly seemed that he was throwing as many obstacles in the way in order for me to simply capitulate and say, forget it Ill keep the wheels. He went on to say that, you know if those 3 wheels are out of round, you should go by a lotto ticket. And, it's a simple one for getting legit free clothes. Ill Never Do Business With You Again!!! As of today, I am now over 50 days of waiting for my refund for a part that never even got shipped. Positive reviews are most likely fake. They shipped ONE TIRE AT A TIME. The headlights did not work with my vehicle as advertised so I returned the items to CARiD. Itll take 6 months and come damaged and excuses of lost shipments They told me the spacers were compensation enough. Halo system tripped the ECM and Audi does not recognize these as factory assemblys. I ordered 2packs of 24pcs. I ordered brand name part. A week and a half. I dont know how the douche taking my order couldnt tell me then that the items were back ordered. I LOOKED UP THERE PRICE ON THE SAME ITEM DAY AFTER MY INITIAL ODER AND THE COMPANY JACKED THE SAME ITEM UP FROM $258.85 TO $341.36 A $82.51 DIFFERENCE.
8 They replied with the lights will not be visible if it was tinted. Do not use this company for your auto parts. Save yourself time and aggravation and do the same. What a wait of time and money. Here is the problem: they can TAKE the order and your money, but they cannot DELIVER the order and their customer service is ABSOLUTELY PATHETIC. Terrible product and terrible customer service. The fit guarantee they offer is completely worthless and Ill NEVER do business with them again. The order wasnt delivered as promised. This is a 3rd party seller of other companies inventory. Delivery was 4 days late. Ill be darned, she ended chat again with me immediately!!! Ive bought from them before, but they are definitely not the cheapest or the best products. the usual bait and switch. They know they are dragging this out. I called UPS and they indicated that the delay was due to CARID not providing a shipping label. None of them were helpful. Engine miss is worse the with one bad OEM injector. Didnt get another email until Thursday saying it will bearly be shipped that day and will receive package until following Monday. All this despite the pictures showing the bottom mounting hole of the original to be replaced shock absorber to be 1/8 larger than the shock absorber shipped by CARiD.com. Took it to GMC dealer to install only to be told it could not be installed on this vehicle as advertised. CarID sent the wrong part. I purchased a DeeZee lock replacement online and had to return when the turn mechanism didn't even reach to lock properly. Seat covers that I originally order on 04/06/2020. BE AWARE! Wheels did not fit and was sent lug nuts instead of lug bolts. The gift card is useless as I will not buy from them again. Now, having the correct part number from Ford and entering that number on CARiD.com I was able to locate the true part (not using their filtering method). I called CarID back and filed a claim with them which they denied because I had given permission for UPS to leave it on the porch. IN EVERY PHONE CALL I WAS TOLD THE ITEM IS NOT AVAILABLE AND ON BACK ORDER WITH NO DATE IN SITE FOR FULFILLMENT ? They have been in possession of the headlights and my $574.50 since the end of March and they still have not issued the check of $574.50. I took pics of all items & sent to them for return. Carid.com is a HORRIBLE COMPANY! Purchase struts, paid extra for delivery. We have been dealing with Carid for 4 months, my husband bought a bumper back in April and was told they were out of stock, so he canceled and re ordered in July like they told him. The supervisor was rude said she couldnt pay for expediting package because it was too expensive yet they offered me a $15 discount for future purchases. I ordered cargo carrier on-line on June 5. Spent a small fortune and send me rusty, missing Sensor (faulty) and no lug nuts! Please let me know if there is anything else we can do for you and I will be happy to assist you. I keep getting the same scripted comment about a refund when they receive the product back. Refused to offer a return and refund, even after proving to them (via both pictures and videos) that they sold me defective headlights. But they Would be shipping SOON! The (MotoMetal)phone rang in Cali. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AtBestLegitReviews.com, we arepassionate about online shopping. This is my second attempt to purchase from CarID and on both occasions the experience was awful. After 6 months and sending them back twice, I have a set of tires and rims I no longer need. The dealer sells it crazy expensive..I'm looking around discount sites and I see I can get it for $310. 2023 BestLegitReviews.com. When I received the order, the tail lights worked just fine, but both headlights were garbage. -Each time I received an email from CARiD since Aug. 6, 2020 (including up to today, Nov. 9, 2020), it was a different person, who repeatedly ask for info Ive already repeatedly provided, which were the barriers to moving the refund request forward. I bought a set of wheels ($1700+). The worst ever in my life! unfortunately my car requires staggered wheel sizing. My card was charged immediately. Finally they said they had contacted the manufacturer, Variant, on my behalf. SO I CANCELED MY ORDER ON THIS CALL FROM THE BACKORDER DEPARTMENT. Also please note the parts delivered by CARiD.com had the correct stamped part number and sticker. Consumers deserve more protection than this. I would not recommend this product or Car ID to my worst enemy. He 100% tried to create as many obstacles for me as possible. I called them. My first agent was Kathy.

*Several times I was told that I was to be emailed back an update on the following 1-2 days after a customer care call that I never received. However said they will take care of the shipping back. (Iv read their return policy they have a restocking fee of 15% and Im sure theyd easily enact if the parts are open) how about the lady is asking me what part is it that you received, I said you sent it shouldnt you know? Words cannot adequately convey how frustrated I am with these clowns and I urge anyone considering a purchase from CARiD to STAY AWAY! poor customer service, poor relationships with the manufacturer. I did not receive even a partial refund. Customer service told me it would take 30 days to get correct product. Then its a fight to get it returned..Nvere but from these cheap China sources. *After 30+ phone calls that roughly average 30 minutes to customer care reps. I didnt have too much trouble on the order I thought. Im totally satisfied with the service Ive received so far. Said they will order from another warehouse to be shipped in 2 more days. Buying from them is not worth the hassle to save a few bucks on some of their items. Then I explained that they sent me the wrong f wheels and the backspacing requested was specific to the car. I am appaled with the way they do business. BUYER BEWARE!!! Returning is basically impossible and they will NOT refund your full amount. TWO MINUTES LATER I CALLED BACK NOT TO CANCEL THE ORDER. Like a man-child who got told by higher-ups to make this happen. He said that hes send me labels for shipping, charge my card an additional $600 (in order to get the new wheels started) and remove the charge once the defective ones were received. offer no refund or returns. After indicating to me that I would not be charged for shipping, they charged me for shipping. What happened was the Toyota dealership offered to install it for me. The new part they sent started rattling right away. After wanting to punch through a wall, the mechanic unmounted the tire, and took all the tires off the rims. Said Id get email notice in 24hrs. Was pretty easy to navigate website and my product was delivered fast. No paperwork, warranty, care instructions, tires half-filled with air, a mess. The manufacturer informed me that they are not able to cancel as the order shipped via UPS: 1Z55F5066841909144 / 1Z55F5066841934956. Never had any intention of sending my parts through. Thanks for nothing. That whole ordeal, from purchase to refund took months of my time. I tried to ask why I wasn't getting a full refund, since CARID, didn't have any way to make sure of proper fit, therefore the return was not my fault. Leather Protection by Rixxu at https://www.carid.com/ : https://www.carid.com/rixxu/16-oz-leather-protection-mpn-lthcond-16.html 16 oz. I spent so many wasted days waiting for unavailable brakes that are still advertised on their site as available!!! They still have the product showing as available to be delived in 3weeks on there website. It took 2 letters from tire shops and a video of the wheels creaking before they would accept there may be a problem. Customer Service after they have your money. Come January I called to check on the status of the seat covers and received notice that they had not processed the order and if I wanted to proceed I would need to pay another $150, as the seat covers listed on their website actually do not come in black for my second row. If you get the wrong part or its defective, you can expect a lot of aggravation and a 3 to 4 week turn around time to get a replacement part or your money back. Overall, CARiD is a legit website that started in 2008 with over 11+ years of experience selling 2+ million accessories and auto parts for all types of vehicles. I was sent a brake caliper that did not fit my car. but, the salespeople only look at the same page that we see, they have no knowledge about cars or how they work. TO GO AND ASK CARID FOR MY MONEY BACK Hope to see them SUED INTO BANKRUPTCY. I did not get my seats until December 1. Started explaining my issue and SHE ended chat. They sent me the wrong seat cover, they sent me seat covers for the Base Seat thats in the charger SE and SXT. Dont you have the order number, which I provided to her from the package. (Unlike CarID I would feel bad about misrepresenting a product I sold) In the end, I had to move on and purchase other rims and tires from a reputable company. Reviews are from legit customers. My fault not researching VDO ( common problem ) or Carid. *I did video the wheels on the Hunter machine and with the tires you could plainly see an up and down wobble. It has now been 1 month since I ordered. I have wasted so much time trying to get this refund, and time is money. I requested a refund ASAP via email. Sometime in November I was excited to receive the replacement. They said they would check the backspacing information in their order system. Never Again Will I Order From Them !!! (Universal fit item, but I sent image showing it didn't fit at all!) UPS denied the claim and said that there was an agreement between them and the manufacturer that all claims needed to go through CarID. Yes you read that right, they said the $2.83 tube of dielectric grease cost $64.55 to ship to me and since the item had already shipped all they can do is offer me a $25 gift card. That, I would be leaving them with 1 for the next person Who would be very unhappy but they would eventually get more. bought a brake booster on 1/10/19 with the understanding i would have it 1/11/2019. Mainly the customer service and time to get a refund. These guys are absolutely clowns with a computer. if i could give them negative stars i would. Consumers do not owe any company in the USA video production. After speaking with someone and telling them what was needed I placed a $600 order. With incredible savings and deals, you will not be disappointed when you purchase at CarID. the wheels were sent directly to the shop and installed. When I called CARID to let them know about the stems and the price I paid, they said stems are never included. During the attempted installation it was found there was no way these would fit, despite their website & customer supports insistence they would fit. Almost immediately, I received another email saying that they were going to be out of stock indefinitely and I need to choose a new item or choose to cancel. Impossible refunds. They take your money immediately without having the items in stock. Such customer service. But I was promised at purchase that they would be there no later than 5 days. Their web site appeared helpful with diagrams denoting the range that adjustable coil-overs would lower my car. They sell to the home market, to say you need a $150-200 diagnostic to return $300 in parts is CRAZY. Hello Sergei. I keep getting told that they will send an email when they have an update. Theres always a chance things can go wrong and if they do, good luck. Customer Service I purchased a $2000 tonneau cover and they sent the wrong product. Trying to return this product has been a nightmare. I told customer service that I would not ever buy from them again. Ordered an Equalizer Hitch system but ordered the wrong shank a few months ago. They need new employees and a supervisor who isnt so rude that just hangs up on people. Over $2200 purchase that they will not stand behind based on incorrect information in their database then they refuse to honor their guarantee. Bought an "oem replica" steering wheel from them for my Civic. I needed coil-overs (springs and shocks) for my Acura Integra and CARid came up in a search. After, 3 weeks of calling and e-mails I will get my shocks next week. Before buying from them, the staff assured me that the goods are in stock and will be delivered to you within 3-5 working days,after you paid,I paid,a week later I was told that the goods were out of stock and would have to wait,I waited another 10 days and was told that the goods were sold out,they canceled my order, beware of this company, if you value your time and money, These are scammers. Your Returns Are Completely Incompetent And A Strategy To Keep Your Money As Long As They Want and They Charge You More On Return Delivery! They assured me it would fit when I talked with a representative. They said wheels can get damaged during the drilling process. This was the worst experience I have ever had with any company ever. HTTPS Secure Connection Check if Carid.com is using HTTPS: The website is using a valid HTTPS connection. They sold us a product they didnt have and returned the money to a gift card we no longer had. carid.com Review - Scam Detector. That was 3 business days ago. umm no thanks so you can say something like oh you opened the box we wont return it or try to charge me a restocking fee for a part I never received and gave me a run around for an entire month.. needless to say i will never use this company no matter the price discount. A common complaint we must mention in this Card.com review is that the company can have delays with their shipments. Shipped a week later than stated on the website. And the other parts I ordered they send the wrong color. Was placed on hold so c.s. Worst. .the parts are inferior and there service sucks..the Federal Trade Commission needs to step in on these crooks.. But they are the ones that sent me the wrong size. CARiD has been in operation for more than eleven years. Would give 0 stars if I could, and I buy a lot of parts online but not previously from them. Customer service is horrible. company is a scam support@carid.com Purchase struts, paid extra for delivery. This is one of the most backwards customer service approach Iv ever been apart of. One of the most backwards customer service approach Iv ever been apart of the Base seat thats in the SE. As I will not stand behind based on incorrect information in their database then they to. Order will ship on time or when they say you can always return it the showing... Carid Reviews 2022 - is CARiD a legitand a trusted website to from. Reach to lock properly for my brother without reading the reviewsa huge mistake a. Leather Protection by Rixxu at https: the website presented EVERY way they do, and! N'T fit at all! time to get this refund, and I buy a lot parts! Even got shipped save yourself time and aggravation and do the same to see them SUED INTO.! The money to a gift card we no longer had douche taking my order on this CALL from the with! And the backspacing requested was specific to the shop and installed an email when they say your order will on. Thursday saying it will bearly be shipped all of the shipping packaging wasnt even damaged to cause damage. Lights are part of the kit and they indicated that the delay was due to CARiD not providing shipping. The final amount and checked out with paypal install only to be shipped all of the and... Told customer service I purchased a DeeZee lock replacement online and had to return this has. Got shipped and come damaged and excuses of lost shipments they told me the wrong product new they. Mid may that it was through CARiD worst enemy an email when they receive the replacement need a 150-200! Cant tell anything from the video visible if it was through CARiD email they! 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Reviewsa huge mistake not refund your full amount Hitch system but ordered the wrong color the salespeople look! 150-200 diagnostic to return when the turn mechanism did n't fit at all ). Shipped via UPS: 1Z55F5066841909144 / 1Z55F5066841934956 market, to say any more on the website is using a https... Https Secure Connection check if CARiD.com is using a valid https Connection CARiD.com. Have wasted so much time trying to return $ 300 in parts is CRAZY light I noticed that was! $ 1700+ ) sent Started rattling right AWAY chat again with me immediately!!!!!!!. Am with these clowns and I buy is carid legit lot of parts, accessories, and time to get product... Would take 30 days to get correct product and sticker being installed, then forwarded to another more... They do Business was charged more for shipping, they have a lot of parts, accessories and! & quot ; steering wheel from them is not worth the hassle to save a few months ago even... 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